BPN-TRACK is a vehicle tracking platform run by BPN Solutions, Raipur (Chhattisgarh), India. A customer installs a GPS device in their own vehicle and uses this app to see where it is, how it is driven, its fuel, its service reminders and its alerts. This page says what the app collects, why, and who can see it.
Last updated 11 October 2026.
What is collected
- Your login: name, email address and mobile number, and the password you set (stored only as a one-way hash). Used to sign you in and to send alerts and reminders you have switched on.
- Your vehicles' data: the position, speed, heading, ignition and sensor readings (fuel, battery, temperature) that the GPS device you installed sends, with the time of each reading. This is the service itself: it is stored so you can see the live map, the day's trips, the history and the reports.
- What you enter in the app: vehicle names and plates, drivers, places and geofences, fuel entries and their photos, service and paper (insurance, permit, PUC) dates, notes and settings.
- Notifications: if you switch on app notifications, the push address your phone or browser gives us is stored so alerts can be sent to that device. Switching it off removes it.
- Technical records: sign-in times and the address of the connection, kept for security (to stop password guessing) and support.
The app does not read your contacts, photos, messages or the phone's own location in the background. The phone's location is used only when you ask for it on the map ("my location"), with the phone's permission prompt.
Why it is used
- To show you your vehicles and to work out trips, stops, idling, distance, fuel use and alerts.
- To send the alerts and reminders you choose, by app notification, SMS, WhatsApp or email.
- To bill the subscription for each vehicle and keep the renewal records.
- To give support when you ask for it.
Your data is not sold and is not used for advertising.
Who can see it
- You and the people you add to your account (team members, drivers) within the access you give them.
- The dealer who sold you the device, if your account was created under a dealer, sees the vehicles under their account to support them.
- BPN Solutions staff, for support and operation of the service, under a confidentiality duty.
- Service providers that make the app work: map tiles (OpenStreetMap, Google Maps when enabled), payment collection (Razorpay: it sees the payment, never your vehicle data), SMS, WhatsApp and email delivery for the messages you switch on, and the cloud host where the server runs. Each gets only what its job needs.
- Public theft and no-signal maps: the places where fuel thefts were confirmed and where vehicles lost their signal are shared on public maps only anonymously and aggregated (a square of about 1 km, shown only when vehicles of at least three different customers were there): never a vehicle, a customer or a time. The account's owner can switch this off under Settings › Data use.
- Authorities, only when the law requires it.
Customers never see each other's vehicles.
How long it is kept
Position history and reports are kept for the retention period of your plan (shown under Settings in the app, typically 12 months), then removed. Fuel photos follow the storage plan of your account. Your account details are kept while the account is active and removed within 90 days of its closure, except what billing law requires to be kept longer.
Your choices
- Change your details, switch alerts on or off, and remove push devices under Settings in the app.
- Download your data (Settings › Backup, and the Excel exports on every report).
- Ask for your account and its data to be deleted: write to the contact below from the email on the account. Devices still under an active subscription are closed first.
- Remove the app from the phone: this removes nothing on the server; your account stays until you ask for it to be closed.
Security
The connection is encrypted (HTTPS). Passwords are stored as one-way hashes. Sign-in attempts are rate-limited. The server is in a cloud data centre with access limited to the operator.
Children
The service is for businesses and vehicle owners and is not directed at children under 18.
Contact
BPN Solutions, Raipur, Chhattisgarh, India.
Email: care@bpntrack.com
Website: app.bpntrack.com
If this policy changes, the date at the top changes and the app shows the new version here.